IWRS/IVRS
Clinfoware® Interactive Web Response System (IVRS) /Interactive Voice Response System (IWRS) module offers the most advanced web-integrated IVRS with speech recognition. A built-in inventory algorithm provides for the complete accountability of drug supplies and minimizes waste. Besides rapid implementation, 24/7/365 support in multiple languages is available.
A complex process that includes dynamic randomization is integrated within this module. The re-supply parameters are dynamically adjusted to accommodate consumption rate and delivery time. Subjects can be assigned treatment by accessing the system by IVRS or over the internet. The users are provided full control over site activation, shipment requests, shipment confirmation, shipment receipt confirmation, and return shipment
Key Features
- Supports both Voice and Web
- Trials can use both IWR/IVR, allowing users to switch between IWR/IVR during the trial
- Handles randomization and treatment re-supply
- Handles subject replacement and kit replacement
- Drug supply management
- Depot specific supply management
- Just in time inventory capability including drug accountability
- Instant email notification for user activity
- Types of randomizations - Parallel, Cross Over, Escalating Dose, Stratified, etc
- Suitable for adaptive randomization trials
- Simplified subject screening process
- Concurrent IVR sessions
- Dynamic randomization ability
- Easily handles the treatment unblinding